Good but not as good as they think.

Good hotel but definitely not a five star. Lovely rooms, friendly staff but way overpriced. Not a user friendly layout and the lower pool is very poorly designed as are all the abrasive pathways which meander around the hotel grounds. Also poor location for the breakfast buffet. They do not utilise the lower restaurant anymore which means quite a hike to breakfast every morning. If the hotel was cheaper I would rate it higher but it is overpriced and not good value for money. I have stayed at this hotel on 2 previous occasions when it was The Imperial and it was far cheaper and did not have the grand illusions of being a 5 star hotel. Basically they have touched up the rooms , changed the name and hiked the prices. Will not be returning as there are many more cheaper and better hotels on Koh Samui who do not charge there guests 1500 baht for a 10 minute trip to the airport. Classing yourself as a 5 star hotel does not entitle you to rip off your paying guests.

คะแนน : 5.7 / 10 ( คะแนนรีวิว )
5.7

รีวิวอื่นๆ ของ เชอราตัน สมุย รีสอร์ท (มาตรฐาน SHA Plus+)

5.3
 คะแนนรีวิว
5.3
Should be better
Staff not cooperative with check in and check out time .. I was forced to wait till 3pm for a room during check in and then forced to check out at 12pm with the reason new guest awaiting . What about ... อ่านต่อ

Gundjit มาเลเซีย คู่รัก

6.3
 ดี
6.3
Nice beach but we do not stay again
We had some troubles during stay. Not hot water in the room and I complained the stuff but he said this was normal and all rooms are same. Actually it was lie. After that some engineer came and chang... อ่านต่อ

Akiko ญี่ปุ่น ครอบครัวที่มีเด็กเล็ก

6.3
 ดี
6.3
Weekend break
We enjoyed our stay here, but the rooms are not up to a 5 star standard. The rooms feel a bit old. The beach area with swimming pool and bar is very nice and relaxing. The location is good also for a ... อ่านต่อ

Kenneth สหราชอาณาจักร คู่รัก

7.3
 ดีมาก
7.3
Once upon a time maybe
Samui has been one of my favourite island but along the years I have witnes how the authentic nature along this once so beautiful place has become more and more a franchise tourist attraction which ha... อ่านต่อ

Kawin ฟินแลนด์ คู่รัก

9.2
 ยอดเยี่ยม
9.2
very good place to spend romantic time.
Its a romantic place, nice and quiet. But if u are a party animal, then its not for ur place.

Ankush อินเดีย คู่รัก

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