Poor Customer Service

After a two day stay at First Pacific, I had to return to Australia quickly for a personal reason. The Hotel's NO Cancellation policy would not give me a Refund or Discount on my remaining 7 days of accommodation. No matter how much I "pleaded" with Reception and then Management they would not budge.
Facilities-: You didn't even get a Jug in your room for Tea or Coffee (they gave me a thermos to go down 12 floors to fill up with Hot water)and apart from the scummy Bathroom and a Bed that was like sleeping on concrete. The Entry Door had a 3 cm gap under front door and therefore you heard every sound from the many hundred's of Chinese visitors who were very loud!!!

คะแนน : 3.6 / 10 ( คะแนนรีวิว )
3.6

รีวิวอื่นๆ ของ เฟิร์ส แปซิฟิก โฮเต็ล แอนด์ คอนเวนชั่น

7.6
 ดีมาก
7.6
Review
Pros were the rooms were nice, and I liked their service, swimming pool, and food. They had nice elevators and one of them we could see the city, so that was nice. Cons were we had to go down to firs... อ่านต่อ

vong สหรัฐอเมริกา ครอบครัวที่มีเด็กเล็ก

2
 คะแนนรีวิว
2
0
the most worst hotel ever please do not come here!!!! i regret staying at this crappy hotel the bed was so awful , the matras was old and wasn't decent to sleep on it the lobby is hot and like... อ่านต่อ

refi อินโดนีเซีย ครอบครัวที่มีเด็กเล็ก

2
 คะแนนรีวิว
2
DISGUSTING
This hotel is the worst i have ever stayed in, i was to be in Pattaya for 3 days but cut that short after 1 night in this hotel. The room was filthy, stained sheets, broken shower, missing basin plug,... อ่านต่อ

Matthew สหราชอาณาจักร เดินทางคนเดียว

6.4
 ดี
6.4
Tired
The hotel was very much in a time warp, somewhere in the Mid 1970s. The décor and furnishings were rather old and needed updating As usual for Thailand there were never enough convenient power points... อ่านต่อ

Nicholas สหราชอาณาจักร เดินทางคนเดียว

2.7
 คะแนนรีวิว
2.7
Worst Hotel stay I have ever experienced.
On arrival no staff to assist. Reception unfriendly. Room dirty, towels and bed sheets stained and worn, carpet unclean, bathroom in a terrible state of repair. Complained at the front desk and asked ... อ่านต่อ

Graham สหราชอาณาจักร คู่รัก

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