Bad experience



The reception is not very good, a bad reaction on arrival.
Booking through Agoda hotel room is not reserved.
When I wanted to change, I booked a room. I offer that I can add more money to get a room saved. But the hotel did not have any responsibility, so I'm in contact with Agoda will help. Agoda's staff tried to help as well. But it has also been rejected by the hotel. Date when checking out The staff treated me like I was poor. It seems they want to chase me out. So I'm not interested in other hotels with more hotels and Agoda gives me a very good experience, they take care of me like I was a guest not look like the Fairfield House Hotel. The staff reacted insulted guests from the same country.

*** Be careful when you book, they show you the room. But it's not all in the same room in the same room. Some rooms have a tube Some rooms do not have a bulb. But they all lead to the same room and guests will have to pay the same price. But can not get the same quality of rooms. And the size of the rooms in my mind, I thought it would be smaller than what is shown in Agoda. This room smells musty and damp. Air conditioner does not cool.

Allows you to view the history of the hotel I booked with Agoda. I always book a good hotel and expensive. And I can afford comfortably.

The good thing in this hotel is a beautiful sandy beach, swimming in the sea. The extensive breakfast

Overall, I do not want to visit the Fair House anymore. The hotel is in the same group.


คะแนน : 3.6 / 10 ( คะแนนรีวิว )
3.6

รีวิวอื่นๆ ของ เดอะ แฟร์ เฮาส์ บีช รีสอร์ต แอนด์ โฮเทล (มาตรฐาน SHA Plus+)

6.3
ดี
6.3
Large complex, nice but not quite a 4*
I enjoyed my stay, but I think it was only just a 4 star. Good water pressure and internet speed. The gym is open air so no a/c and some of the equipment was broken. The A/C in our room was not great,... อ่านต่อ

Jan สหราชอาณาจักร คู่รัก

6
ดี
6
Best Beach, poor english
We had a pleasant stay at the hotel. The beach is very good and the hotel has a good location with 10-15 minutes to central chaweng. The wifi connection was good but the staff is very poor in English.... อ่านต่อ

Yvonne สวีเดน ครอบครัวที่มีเด็กโต

6
ดี
6
Fair house fair place
Location is not good. A fair walk from centre of chaweng and there's hardly anywhere on the beach or surrounding streets so options for food are limited. Hotel itself is very hilly, our room was at t... อ่านต่อ

philip สหราชอาณาจักร คู่รัก

6.3
ดี
6.3
perfect beach location
Great, it's Thailand hot tropical so please remember to bring mosquito repellent due to the lovely gardens the mosquitos are everywhere we did and still had a few bites here and there so remember to ... อ่านต่อ

Patricia ออสเตรเลีย กลุ่มเพื่อน

7
ดีมาก
7
Ok hotel, good location for Chaweng,good breakfast
We stayed in a superior bungalow, the bungalow needs an update, the room was ok for us, But I didn't have too big expectations since reading the comments.. I had actually stayed here 10years ago and t... อ่านต่อ

Jasmin ฟินแลนด์ คู่รัก

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