It was all about fixing problems for 1 full day


I travelled with my family with a 3 yr old kid. We reached early around 12 pm and we are well aware that check-in starts at 3 pm. So, we headed to the beach to spend sometime till we wait to check-in. We returned to the hotel at around 2.50pm, but they still wanted us to wait saying the room was not ready yet. I was quite surprising for me hear this, because it is almost impossible for you to reach the hotel exactly at 3 pm, when you travel from another country. Next, before we checked-in we were never intimated of the plumbing problem, my kid and husband rushed to shower, as we were fully drenched at the beach due to rain. First, there was no hot water for few mins, next water was completely cut off, later low water pressure. Ended up calling reception to fix all these. I again started wondering, what were they making ready during our wait time. In the evening, card holder to keep power on in the small bedroom fell off the wall and I again had to call reception to fix that.


คะแนน : 7.2 / 10 ( ดีมาก )
7.2

รีวิวอื่นๆ ของ ถาวร ปาล์ม บีช รีสอร์ท ภูเก็ต (มาตรฐาน SHA Plus+)

6.8
ดี
6.8
Needs more effort...
We had a bad start to our stay at the hotel; we arrived at 10.05pm due to a plane delay, no one came down to help us with our bags so I had to lug them while trying to handle two tired toddlers. We w... อ่านต่อ

darren ประเทศไทย ครอบครัวที่มีเด็กเล็ก

10
ยอดเยี่ยม
10
Stunning hotel
Thavorn Palm Beach Resort is a well established hotel. This was my second stay here. The staff are courteous and helpful. Breakfast offers a wide selection of buffet options. The grounds are mature an... อ่านต่อ

Melissa สหราชอาณาจักร กลุ่มเพื่อน

5.2
คะแนนรีวิว
5.2
Everything was marginal, nothing special here
Visited the Thavorn Beach Resort near Patong a couple of vacations and it was upscale and great service, great breakfasts. In comparison, This Thavorn Palm Beach Resort is not worth visiting at all. ... อ่านต่อ

Alan สหรัฐอเมริกา คู่รัก

8.8
ดีเยี่ยม
8.8
ดีเยี่ยม
Hotel has several nice pools and ready access to beautiful, quiet section of the beach. The sunsets were amazing. The best food is at the nightly street vendors out the main entrance; they do amazing ... อ่านต่อ

Peter ออสเตรเลีย ครอบครัวที่มีเด็กโต

6.8
ดี
6.8
Good Hotel
I stayed from 29th Dec 18'- 1st Jan 19'. Overall, the hotel performance was Ok. As the location is in south side, it takes about 1 hour from international airport, and the taxi fee is tourist price (... อ่านต่อ

Daisuke ประเทศไทย ครอบครัวที่มีเด็กโต

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