Horrible experience!!!

I booked 4 nights there. Left after 1 night and came back the last night because it was more convenient to take my flight in the morning. Room: Clean with comfortable bed. Empty minibar. No room service. Basic bathroom. Hotel: Be aware that garden wing is a separate building in the back. Restaurant: no restaurant at the hotel. You have to go to the restaurant of the sport centre, 5 to 10 mins walk. No choice for Keto diet. Wrong info on macro for lots of meal. Sport centre: Below average Training session: Joining a group for Cycling and get no advise, no guidance whatsoever, I do not call that a training session. 600Bath for following a group Staff: few tried to help but at the end lack of proactivity for the majority of the staff: ex: restaurant will be close during our stay. Nobody mentioned it. Questions asked during booking via email were answer via email during the stay. Same item twice on the bill. Lots of apologies and lots of inefficiency. On the 4 nights booked, we spend the first and the last nigh there. We went to another place as it was clearly not what we expected based on the info on their website. I was supposed to go there again in 3 weeks I cancel my booking.

คะแนน : 3.6 / 10 ( คะแนนรีวิว )
3.6

รีวิวอื่นๆ ของ ธัญญปุระ สปอร์ต แอนด์ เฮลท์ รีสอร์ท (มาตรฐาน SHA Plus+)

8.8
 ดีเยี่ยม
8.8
Fantastic stay
As a resort manager in Phuket for a sporting event, this was a great choice. In my work I have to notice the small imperfections, but the friendliness and service of the staff here, put anything ... อ่านต่อ

Robert สหราชอาณาจักร คู่รัก

8
 ดีเยี่ยม
8
Great service
My first time at a sports resort. The staff was very friendly. I prefferred the a la carte menu over the buffet. I loved his every dish is broken down into calories, fats, proteins and carbs. Trainer ... อ่านต่อ

Ruth เนเธอร์แลนด์ เดินทางคนเดียว

4.8
 คะแนนรีวิว
4.8
Staff need to be trained in customer service
We have stayed here probably 10 or more times not out of choice but due to the fact our children do the sports tournaments here. Thanyapura could be fantastic but you get the feeling the staff know yo... อ่านต่อ

Leo สหราชอาณาจักร คู่รัก

9.6
 ยอดเยี่ยม
9.6
Really refreshed
If you like to work out and exercise, this is the place for you. We enjoyed the facilities and took advantage the free fitness classes that were included with the gym sessions during the time of stay ... อ่านต่อ

Holly สหรัฐอเมริกา คู่รัก

9.2
 ยอดเยี่ยม
9.2
Loved it
Amazing hotel perfect for active people and athletes. Best if you have rented a car or if you would like to stay at the hotel the whole time. Amazing fitness classes and facilities, great staff. Thank... อ่านต่อ

Lari แคนาดา คู่รัก

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