FANTASTIC CUSTOMER SERVICE

It was out first time in Koh Samui and we are very happy that we chose to stay at the Renaissance! It was a fabulous experience. The room was gorgeous and the staff was outstanding! Especially, Max (Banana Leaf Restaurant staff) and Honey (Front desk staff) were exceptionally kind and helpful. Whoever is responsible for the staff training should be acknowledged for the wonderful job and rewarded for such a great job. We will surely be back again and encourage our friends to choose Renaissance as well.

คะแนน : 10 / 10 ( ยอดเยี่ยม )
10

รีวิวอื่นๆ ของ เรอแนสซองซ์ เกาสมุย รีสอร์ท แอนด์ สปา (มาตรฐาน SHA Plus+)

9.6
 ยอดเยี่ยม
9.6
Fantastic boutique hotel!
We stayed here for the first 4 nights of our honeymoon and loved it! We got champagne and treats on arrival (a gorgeous added touch!). The staff was the highlight, so lovely and kind assisting with an... อ่านต่อ

Hannah ออสเตรเลีย คู่รัก

2.8
 คะแนนรีวิว
2.8
พอใช้
We arrived to the Renaissance Hotel in Lamai Beach, Koh Samui on August 6, 2017. It was our 9th day in Thailand after touring Koh Phangan, which was an amazing experience but that’s beside the point. ... อ่านต่อ

roy อิสราเอล ครอบครัวที่มีเด็กเล็ก

6.8
 ดี
6.8
Staff needs communication & behavioral training
We wanted to try the property and stayed for a night. I will be candid and say, did not have a great experience. Positives: great location, clean beach, good food seection and minutes away from market... อ่านต่อ

Pinaki อินเดีย ครอบครัวที่มีเด็กเล็ก

10
 ยอดเยี่ยม
10
Good to stay here for long holiday
We stayed 2 nights here in Villa with private pool. Everything was so perfect, staffs were so kind, breakfast was so many options, the room was bigger than expected, the pool which is next to the priv... อ่านต่อ

NUTTAPONG ประเทศไทย คู่รัก

9.2
 ยอดเยี่ยม
9.2
Best breakfast buffet ever
Everything was amazing , the staff were friendly and very helpful . Also super professional , exactly what one would expect from a 5 star resort . If you want to travel the island , suggest renting a... อ่านต่อ

Bryan แคนาดา คู่รัก

รีวิวทั้งหมด