It was general a good stay except for check in

No serious problem but annoying that the check in staff continue to try and charge more for an extra person and was persistent and final he called the manager ( supposedly) and then manager approved but no breakfast for the extra person. As a member of the Marriott for a long time, I did not feel there were any special welcoming or treatment as a member. After the unpleasant argument during the check in, everything else was fine.

คะแนน : 6.7 / 10 ( ดี )
6.7

รีวิวอื่นๆ ของ เรอแนสซองซ์ เกาสมุย รีสอร์ท แอนด์ สปา (มาตรฐาน SHA Plus+)

7
 ดีมาก
7
Disappointing stay
My husband and I stayed at the Reinassance in ko samui during our honeymoon. We travelled from north to south in Thailand and we' ve had some great experiences with other luxury and not luxury accom... อ่านต่อ

Gaetano อิตาลี คู่รัก

6.3
 ดี
6.3
Nice hotel but small beach
We stayed for three nights and enjoy their excellent customer service but hotel is far from main beaches and needs to get scooter to get around, but we don't mind. The price is high but breakfast was... อ่านต่อ

Tsunwen แคนาดา คู่รัก

5.3
 คะแนนรีวิว
5.3
Excellent Room but very bad service
We spent 4 days 3 nights and were extremely happy and glad that we picked the Pool Villa, the room was very good and modern. The breakfast was excellent, with friendlly staff. The room service, was... อ่านต่อ

Kalaichelvan มาเลเซีย ครอบครัวที่มีเด็กเล็ก

6.7
 ดี
6.7
Nice but you can find better
Considering the fact that reinessance is a branch of Marriot hotels, it did not meet our expectations. Rooms were small, although we were given the top floor of their 6 story building , it was quite f... อ่านต่อ

Waleed คูเวต คู่รัก

7.7
 ดีมาก
7.7
excellent hotel
small hotel with excellent service and cosy room. the best part is the view from the pool.however, the beach is not suitable for swimming due to the low tide and too many rocks. dark bathroom is too w... อ่านต่อ

Huang ไต้หวัน คู่รัก

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