Poor staff


This is the 2nd time stay in this hotel. Staffs were expected to speak english well as phuket is a tourist attracting destination but what we got here is under standard. Receptionist gave me an occupied room at first. It was not problem until It became the 2nd time for the same room, given that I had informed him the problem. I thought he would check and arrange me another room instead, but after checking (No idea what was checked) he returned me the key of the occupied room and asked me to come there again.


คะแนน : 6.8 / 10 ( ดี )
6.8

รีวิวอื่นๆ ของ เบสท์ เวสเทิร์น (มาตรฐาน SHA Plus+)

7.6
ดีมาก
7.6
Staff very nice smile
We check in after midnight, staff very nice, always smile to provide room card to us once reach hotel

LEI ฮ่องกง คู่รัก

8.4
ดีเยี่ยม
8.4
Good value for money
Clean hotel, friendly and helpful staff

Philip ฮ่องกง เดินทางคนเดียว

8.4
ดีเยี่ยม
8.4
Good location (busy area), great hospitality by the staff
Pros: Great hospitality, early check in, helpful, delicious buy 1 free 1 cocktails at the rooftop pool bar (restricted time)! Cons: room smelt a little musky

Marissa มาเลเซีย กลุ่มเพื่อน

4.8
คะแนนรีวิว
4.8
Below average experience
Pro- *location is the only good thing abt this hotel Cons- *Deceiving pictures of hotel and rooms, rooms were very small n no ammenties in the room except only 2 tiny bottle of shower gel. * No earl... อ่านต่อ

Pooja อินเดีย คู่รัก

5.2
คะแนนรีวิว
5.2
Nice
Located 1 hour away from the airport.Front Office Staff will need more Hospitality Training to make service levels better. Housekeeping staff know how to greet guest, but front office staff do not kno... อ่านต่อ

Rajiv มาเลเซีย คู่รัก

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