Below average experience


Pro- *location is the only good thing abt this hotel Cons- *Deceiving pictures of hotel and rooms, rooms were very small n no ammenties in the room except only 2 tiny bottle of shower gel. * No early check in was provided inspite of pre requesting them while booking . First was told no rooms available, then was given option of paying 1000 bhat for early checkin, wch means they had rooms. What disheartened me as part of service industry myself first they should have considered it was my birthday and secondly my checkout was as early as 4 am after 3 days. I feel they should have given a consideration to my situation. * Lobby and restaurants both are open area which means it’s super hottttt. I was literally melted while waiting for my checkin. * Very basic buffet. * All Reception staff very rude and cold and rest of the staff in other dept very nice. * Forget about any regards they didn’t even bothered to wish me , though my sister reminded them.


คะแนน : 4.8 / 10 ( คะแนนรีวิว )
4.8

รีวิวอื่นๆ ของ เบสท์ เวสเทิร์น (มาตรฐาน SHA Plus+)

5.2
คะแนนรีวิว
5.2
Nice
Located 1 hour away from the airport.Front Office Staff will need more Hospitality Training to make service levels better. Housekeeping staff know how to greet guest, but front office staff do not kno... อ่านต่อ

Rajiv มาเลเซีย คู่รัก

4.8
คะแนนรีวิว
4.8
พอใช้
The location of the hotel is the only good thing about it since it's literally a 2-minute walk from Bangla road which is the place to be in Phuket/Patong. Other than that, the hotel was awfully dimly... อ่านต่อ

Abdullah ปากีสถาน คู่รัก

6.8
ดี
6.8
Great Location.
Good location. Room aircond not so cold. Room clean.

Shahrulnezam มาเลเซีย คู่รัก

7.2
ดีมาก
7.2
nice hotel
-road in front is bit busy, esp weekend -no toiletries provided( not sure miss by staff or what) -Poor wifi, near to mall

nasdac มาเลเซีย ครอบครัวที่มีเด็กเล็ก

9.2
ยอดเยี่ยม
9.2
Great location
Near with Banzhan Market (3 mnts walking), Bangla Road (8 minits walking), Patong beach (15mnts walking)

Fadhlizil มาเลเซีย คู่รัก

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