Not as expected

The location if this hotel is terrible, right on the main road that is without pavement. The staff is at times a little too attentive and you feel that they are just pretending to care because they are told to. When they call you a taxi it is always more expensive than when you stop a taxi outside and taxis from outside stop before reaching the hotel entrance, so it's obvious that the hotel promotes and profits from their guests using the hotel's own taxis and that they try to keep official taxis out. Breakfast is very good, the rooms nice and clean. I would not recommend dinner or lunch at the hotel because the food is overpriced. Overall, a nice hotel but the price isn't justified. I can't really recommend Prana.

คะแนน : 6 / 10 ( ดี )
6

รีวิวอื่นๆ ของ พรานา รีสอร์ต สมุย (มาตรฐาน SHA Plus+)

9.2
 ยอดเยี่ยม
9.2
Clean, very helpful and welcoming staff, good fascilities
Would stay again. There is construction next door at the moment (October 2018) which I don’t recall seeing any notification of from Agoda or the hotel prior to arriving. In saying that, it didn’t im... อ่านต่อ

Amy ออสเตรเลีย เดินทางคนเดียว

7.6
 ดีมาก
7.6
Photos are misleading
Photos are misleading, one photo shows the jacuzzi part of the pool make that doesn’t even exist and is covered by decking. Make sure you read the small print that half the hotels facilities in the ph... อ่านต่อ

Curtis ออสเตรเลีย คู่รัก

9.6
 ยอดเยี่ยม
9.6
Pleasant stay
Pros were the room was exceptional and so was the breakfast buffet! Staff go beyond to make you feel welcomed especially helpful and kind for our 2 year old. Gave good guidance on where to visit and t... อ่านต่อ

sona สหราชอาณาจักร ครอบครัวที่มีเด็กเล็ก

10
 ยอดเยี่ยม
10
Amazing
Nothing bad to say about this place! As soon as we arrived, we received amazing customer service all the way until we checked out. All staff are extremely friendly, always acknowledging us with hello... อ่านต่อ

Lizette ออสเตรเลีย คู่รัก

9.2
 ยอดเยี่ยม
9.2
Great style, cozy. Every detail matches, very high attention to the customers. Felt really welcome.
Stylish, good taste in design, great breakfast, nice pool area, transfers included.

Reelika เอสโตเนีย คู่รัก

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