They say you should never go back...


...and in this case, maybe it was true. The first time I stayed at the Fair House it was the most amazing time. The staff were lovely, the room was perfect, the beach was spectacular, the sunsets...Some things are out of our control; the waves were too strong for swimming this time and there were far too many guests for such a limited number of sun-loungers. Some things can be controlled though. The room, whilst generally clean, had an issue with the balcony being cleaned, in that it wasn't, ever. We had to ask for some things like extra towels, a kettle. I appreciate these get stolen, but after you've already paid a tip for bags to be brought to the room, you don't want to have to ask for something else, if you know what I mean. Half the time they do that on purpose. The worst part about this stay was the staff. I appreciate they were very busy and they've probably just about had their fill of foreign tourists for the season, but they honestly couldn't give a damn when we arrived. It was like we were inconveniencing them just by our being there, obviously forgetting why they are there in the first place. We were made to feel as though we were 'just another tourist', which is fine for a 1-2 star hotel, but not for a resort such as this. In fairness, I complained and a lovely letter was written by the staff manager accompanied with some fruit, but what a horrible first impression. The beach was a no-go, the sunsets didn't happen and the whole place was hugely overcrowded. Breakfast looked like one of those restaurants that tour-buses stop off at, but I expected more from the staff. First time was magical. Second time shattered the illusion. We won't be back.


คะแนน : 5.6 / 10 ( คะแนนรีวิว )
5.6

รีวิวอื่นๆ ของ เดอะ แฟร์ เฮาส์ บีช รีสอร์ต แอนด์ โฮเทล (มาตรฐาน SHA Plus+)

7.2
ดีมาก
7.2
Good hotel, perfect beach!
Very very good beach and beautiful hotel own garden. Room (premier room) could be better cleaned and kept in good condition. Staff is polite, but you do notice a lack of a good manager that holds the ... อ่านต่อ

Stefan เยอรมนี คู่รัก

3.6
คะแนนรีวิว
3.6
Bad experience
The reception is not very good, a bad reaction on arrival. Booking through Agoda hotel room is not reserved. When I wanted to change, I booked a room. I offer that I can add more money to get a ro... อ่านต่อ

Woratot ประเทศไทย คู่รัก

6.3
ดี
6.3
Large complex, nice but not quite a 4*
I enjoyed my stay, but I think it was only just a 4 star. Good water pressure and internet speed. The gym is open air so no a/c and some of the equipment was broken. The A/C in our room was not great,... อ่านต่อ

Jan สหราชอาณาจักร คู่รัก

6
ดี
6
Best Beach, poor english
We had a pleasant stay at the hotel. The beach is very good and the hotel has a good location with 10-15 minutes to central chaweng. The wifi connection was good but the staff is very poor in English.... อ่านต่อ

Yvonne สวีเดน ครอบครัวที่มีเด็กโต

6
ดี
6
Fair house fair place
Location is not good. A fair walk from centre of chaweng and there's hardly anywhere on the beach or surrounding streets so options for food are limited. Hotel itself is very hilly, our room was at t... อ่านต่อ

philip สหราชอาณาจักร คู่รัก

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