Poor design and layout. No privacy in the pools. The main pool is too close to traffic noise / smoke


Dangerous step (due to poor design) in the middle of most of all the rooms. I've tripped over 4 times (no exaggeration) and my 5 yr old daughter 2 times. Unnecessary but compulsory in getting in and out of hotel by their own shuttle bus. Bus supposed to come around every 5 mins but turned out to be every 15-20 mins. There is always a long queue and you may have to get on the next round. The distance is actually only 200 to 300 m and most people don't mind walking. Instead, they use a diesel bus to huff and puff exhaust around the clock within the hotel grounds. My kids and I could smell diesel in the two main pools where we hang out all day. Most pools get surrounded by 3 to 8 storey tall hotel buildings. Plenty of mosquitos around the hotel. They spray so much DEET (mosquito repellant) you can chew it in the air in the main breakfast restaurant. I could only hope they've covered the food before they do the spray. God knows how much DEET we've ingested and inhaled during our stay.


คะแนน : 6 / 10 ( ดี )
6

รีวิวอื่นๆ ของ ฮิลตัน ภูเก็ต อาร์คาเดีย รีสอร์ต แอนด์ สปา (มาตรฐาน SHA Plus+)

6.4
ดี
6.4
Inconvenient location and terrible service in front desk
15minutes walk to restaurants and shops, no shuttle bus arranged. you have to risk your life to cross a super busy road to the beach, the good thing is a guide is assigned by the hotel to help. you wi... อ่านต่อ

DONGHONG จีน คู่รัก

10
ยอดเยี่ยม
10
Amazing!
Had an absolute amazing stay at Hilton Phuket Arcadia Resort & Spa. Great location! Our room was made up twice a day, plenty of bottled water provided. All of the staff were very friendly and very ... อ่านต่อ

Craig ออสเตรเลีย คู่รัก

6
ดี
6
very disappointing customer service
Booked & paid extra for an Ocean View room, ended up with no view at all, view was blocked by trees and buildings. I got annoyed and I checked out 2 days earlier than I had booked & paid for. After as... อ่านต่อ

Sargon ออสเตรเลีย เดินทางคนเดียว

6
ดี
6
Old hotel, not good value of money
Old facilities, experienced staff but a little arrogant. Have to strongly requiring for certain reasonalbe needs.

Xuesen จีน เดินทางคนเดียว

9.6
ยอดเยี่ยม
9.6
ยอดเยี่ยม
It was raining when we arrived so it probably was a factor on why the pool seemed dirty. The place is massive! Very good for families though as its very homey.

Marie ฟิลิปปินส์ คู่รัก

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