6 days with cold or no water in the shower


When we arrived to the hotel, nobody welcomed us. We brought our own luggage to the reception where the receptionist seemed a bit annoyed with our arrival. To get to the beach you need to cross a road. If you have kids, they will not be able to cross by themselves. The breakfast is the same EVERY single day, and it is of very poor quality. The staff doesn't speak proper English, basically none. Only the restaurant manager and his assistant have proper understanding. This to order a simple coffee becomes a 10 minute explanation with gestures. We booked 2 rooms. In one room there was no water or just cold water in the shower. We managed to take a proper shower with hot water once in 7 days. In the other room, there was short circuit that resulted in smoke in the bathroom. In that room we had 2 kids of 10-12 years old. Since it couldn't be repaired for 3 days, for the last night we had to change the room. And finally, if the hotel calls a taxi for you, be aware that they are sharing the fare with the driver so they are charging you more than what you can get on the street. The only nice thing I can say about the service is that one evening there were no taxis and the receptionist offered to accompany us herself with her car, but she offered us a rate 150 baht more that what we paid the day before catching a taxi on the street. Finally, the location is quite remote. You should either rent a car or a scooter or you will have to take a taxi every day.


คะแนน : 4.7 / 10 ( คะแนนรีวิว )
4.7

รีวิวอื่นๆ ของ ปณาลี เกาะสมุย รีสอร์ต

6.7
ดี
6.7
Average
I thought panalee would have more. It looked really nice on the internet but when i arrived i just thought it was average. My room was nice and big, i stayed in one of the bungalows. It had a hole in ... อ่านต่อ

Emily สหราชอาณาจักร เดินทางคนเดียว

3.3
คะแนนรีวิว
3.3
Lack of service
We've booked to stay at Panalee for 3 days, the hotel is old difference from photos showing. The pool is dirty, also bed and pillow got smell, no tissue in the restroom on first two days. The lady boy... อ่านต่อ

Sirima ประเทศไทย คู่รัก

6.3
ดี
6.3
Panalee
We were unable to check in on arrival as there was no one at the resort so we had to go and find another hotel to check into for our first night. Our room payment at Panalee was refunded at the end of... อ่านต่อ

Russell ออสเตรเลีย คู่รัก

5.7
คะแนนรีวิว
5.7
Mediocre
It wasn't bad by far however, compared to the 5 other places we stayed in Thailand it was our least favourite. No food facilities except American breakfast (were vegetarian so just coffee) yet very cl... อ่านต่อ

Ryan สหราชอาณาจักร คู่รัก

6.3
ดี
6.3
good deal and quiet
Budget hotel. Quiet. Close to 7-11 and restaurants. Lady boy staff can b more service minded. Should provide a phone in the rooms. Breakfast can b served earlier and more in quantity. Pool can b wider... อ่านต่อ

Chananart ประเทศไทย กลุ่มเพื่อน

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