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I found the reception ladies very unfriendly and not willing to assist. There was a mature woman in the breakfast area who was also quite unfriendly and not willing to assist. Language barriers are challenging.
The rooms, also a good size, they smell of mound and damp. Very overpowering and unpleasant smell. I checked out 3 days earlier and still awaiting a refund.
Your urgent attention will be appreciated ,

คะแนน : 3 / 10 ( คะแนนรีวิว )
3

รีวิวอื่นๆ ของ โรงแรมภูเก็ต เมอร์ลิน (มาตรฐาน SHA Plus+)

4.7
 คะแนนรีวิว
4.7
bus tours
This hotel caters to bus tour companies so don't expect good service if you're not part of one. We had to extend our stay by 3 nights because I was involved a motorbike accident and they took advantag... อ่านต่อ

Vincent แคนาดา คู่รัก

4
 คะแนนรีวิว
4
Over night stay.
We choose the Phuket Merlin as we stay at the Patong Merlin when in Thailand, it was only for overnight as we went to Phi Phi Don the next morning - over all very disappointed nothing like their siste... อ่านต่อ

Jacquelene ออสเตรเลีย คู่รัก

3.7
 คะแนนรีวิว
3.7
countryside hotel in the city!
I selected to stay in this hotel because it close to the place which i had business to do with, but i think this hotel is not for the tourist, one thing i really don't like about this hotel is they do... อ่านต่อ

Rapeeporn ประเทศไทย คู่รัก

4
 คะแนนรีวิว
4
very average do not expect good service...
The Room provided to us was a twin room, the beds are comfortable but the room lacks proper lighting. The toilet needs much more lighting as its dark and gloomy and does not have a ventilation system ... อ่านต่อ

RAAJ อินเดีย คู่รัก

4.3
 คะแนนรีวิว
4.3
Phuket Merlin Hotel
The Merlin is in a a now unsalubrious area in the northern part of the town a good 15 minutes walk from the centre of Phuket. There are no eateries nearby and the area has a run-down look. The exter... อ่านต่อ

John สหราชอาณาจักร คู่รัก

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